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Terms & Conditions
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Special Terms & Notes

Service Commitment and Minimum Term Applicable to All Services

Your Products and Plans require a minimum service commitment period beginning on the Start Date and continuing for the number of months listed as the Initial Term indicated above. You hereby acknowledge and agree that You are purchasing the Products and Plans for at least the full Initial Term and any subsequent Renewal Terms, as applicable (collectively, the “Term”).

Automatic Renewal Applicable to All Services

This Agreement shall automatically renew for successive Renewal Terms as indicated above unless either Party delivers written notice of termination of this Agreement to the other Party at least thirty (30) days prior to the applicable termination date (with such termination date being the last day of the Initial or then-current Renewal Term), in which case the Agreement and all underlying Products and Plans shall terminate on the last day of such Initial or Renewal Term.

Price Revisions and Fee Changes Applicable to All Services

Upon written notice provided to You at least 60 days prior to the end of the Initial or then-current Renewal Term, OSS may revise the price for Your VX-active plan for the immediately succeeding Renewal Term; provided, however, that the revised price shall in no event be greater than the then-current merchandised list price for the applicable Products and Plans, in the United Kingdom. Upon at least 30 days prior written notice provided to You, OSS may revise any of the following fees charged to You to the then-current fees generally charged to OSS customers in the United Kingdom, including but not limited to any taxes, surcharges or assessments; any fees or amounts that are mandatory for OSS or Customer; or any fees or amounts related to governmental, official, or legal/regulatory matters

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Additional Terms Applicable to All Services

Upon written notice provided to You at least 60 days prior to the end of the Initial or then-current Renewal Term, OSS may revise the price for Your VX-active plan for the immediately succeeding Renewal Term; provided, however, that the revised price shall in no event be greater than the then-current merchandised list price for the applicable Products and Plans, in the United Kingdom. You hereby agree to pay for the Products and Plans, and, if applicable, phones and equipment, in advance on the Payment Schedule and at the rates set forth above under “Summary of Service(s),” as may be revised from time to time in accordance with this Agreement. The prices indicated above may not include taxes, fees or additional services You may select, which include but are not limited to, additional digital lines, international or toll-free usage, additional local numbers, and additional toll-free numbers. VAT varies by country of purchase and may be calculated based on full retail price or OSS cost price, as determined by the tax law in the country of purchase

Purchase of Additional Digital Lines for the OSS active plan

Upon written notice provided to You at least 60 days prior to the end of the Initial or then-current Renewal Term, OSS may revise the price for Your VX-active plan for the immediately succeeding Renewal Term; provided, however, that the revised price shall in no event be greater than the then-current merchandised list price for the applicable Products and Plans, in the United Kingdom. You hereby agree to pay for the Products and Plans, and, if applicable, phones and equipment, in advance on the Payment Schedule and at the rates set forth above under “Summary of Service(s),” as may be revised from time to time in accordance with this This Section 6 applies only to Your active Plan, including without limitation any products or services You have purchased under Table 1(Products & Services) above (as may be amended in accordance with this Agreement). Customer may, at any time, purchase additional digital lines, however, those additional digital lines may not be removed from Customer’s account and will form part of a new agreement.

Cancellation Policy or Termination of the VX-active Plan by Customer

This Section 7 applies only to Your active Plan, including without limitation products or services You have purchased under Table 1 above (as may be amended in accordance with this Agreement).
Termination of Your VX-active Plan by You within the First 30-Days.
If You were not a OSS customer before execution of this Agreement, you may terminate this Agreement for convenience with written notice to OSS at any time within the first thirty (30) days of the Initial Term, in which case You shall not owe any additional fees and shall be entitled to a pro-rata refund of any prepaid and unused fees. You must return any phones, headsets and phone accessories purchased in accordance with the section entitled “Equipment” of the TOS. Termination of Your VX-active Plan will be considered a termination of all Plan Service.
Termination of Your active Plan by You after the First 30-Days
If You terminate this Agreement on or after the thirty-first (31st) day but before expiration of the Initial, or then-current Renewal Term for any reason other than pursuant to the change of terms, conditions or rates as set forth below, You will owe OSS all outstanding contractual amounts due for the remainder of the Initial, or then-current Renewal Term, for each digital line associated with Your active Plan, for each CC Contact Seat at the time of termination and hereby agree to pay any such amounts and authorize OSS to charge Your credit card or invoice You, as applicable, for all such amounts. The collection of such fees is not a penalty, but rather a charge to compensate OSS for Your failure to satisfy the Initial or then-current Renewal Term, on which Your rate plan is based. Termination of Your active Plan will be considered a termination of all Products and Plans.

General Terms Applicable to All Services

This Section 10 applies to Your active Plan including without limitation products or services You have purchased under Table 1 above (as may be amended in accordance with this Agreement).
Termination for Customer’s Material Breach
OSS may interrupt or terminate Your Products and Plans (including without limitation your active Plan as applicable) without notice for any conduct by You that, in OSS sole discretion, violates the TOS, or any terms and conditions applicable to this Agreement; provided that, OSS will give You at least thirty (30) days to cure such breach before interrupting or terminating Your Service, (to the extent that OSS reasonably determines that it is possible to cure such breach) in which case, all outstanding contractual Products and Plans amounts due for the remainder of the Initial or then-current Renewal Term shall be immediately due and You hereby agree to pay any such amounts and authorize OSS to charge Your credit card or invoice You, as applicable, for all such amounts.
Termination Related to Bankruptcy
Either Party may terminate this Agreement with thirty (30) days’ advance written notice to the other Party in the event that (i) Customer or OSS files a petition for bankruptcy or if a petition for bankruptcy is filed against Customer or OSS and such petition is not dismissed within thirty (30) days after the effective filing date thereof, or (ii) a trustee or receiver is appointed over any of Customer’s or OSS ’s relevant property. In the event that OSS terminates this Agreement pursuant to and in accordance with the immediately preceding sentence, you shall not be liable for any outstanding contractual Products and Plans amounts due for the Initial; or thencurrent Renewal Term, subsequent to the effective date of the termination

Assent and Agreement

You are required to indicate Your assent and agreement to this Agreement when You sign this Agreement and return it to OSS. This Agreement shall become binding upon both Parties upon Customer’s execution and delivery of this Agreement to OSS. If You choose to participate in OSS ’s Lease Program, Your rental of any phones and related equipment shall be subject to the terms and conditions of the OSS Phone Lease Program and Rental Agreement. The Phone Lease Program is offered and available to United Kingdom businesses only. You must agree to an Initial Term of at least thirty six (36) months to be eligible to participate in the Phone Lease Program.

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